Refund and Return Policy
Refund and return policy FOR STREAMISLIY
Thank you for shopping at streamisliy.
If for any reason you are not completely satisfied with your purchase, we invite you to review our policies.
The following terms and conditions apply to all products purchased from us.
INTERPRETATION AND DEFINITIONS
interpretation
Words whose initial letter is capitalized have the defined meaning under the following conditions. The following definitions have the same meaning regardless of whether they are singular or plural.
Definitions
For the purposes of this Return and Exchange Policy:
“Goods” refers to the items offered for sale through the Service.
“Orders” refers to your request to purchase Goods from us.
“Service” refers to the Website.
“Website” refers to My Site, accessible via streamisliy.
“You” refers to the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual accesses or uses the Service.
GENERAL RETURN POLICY
We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it or credit your account. You are entitled to a refund or exchange, subject to the following conditions:
Products purchased in physical stores cannot be returned. All other items can be returned and will be processed if the conditions are met.
RETURN POLICY
To be eligible for a refund, you must return the product within 14 days of purchase. If the product is damaged in any way or you initiate the return after 14 days, you are not entitled to a refund.
To ensure the product is eligible for a refund, please make sure these conditions are met:
- The product requires a receipt or proof of purchase.
Exchange policy
Products can be exchanged for a different size or color, provided that option is available. Customers can exchange items within 30 days. Exchanges that take longer than 30 days will not be processed.
To request an exchange, please ensure that the following conditions are met:
- The product requires a receipt or proof of purchase.
Your exchanged product will be processed as soon as the exchange has been requested and (immediately) approved.
You have the right to exchange the item once, provided all conditions of the exchange policy are met.
HOW TO REDEEM A RETURN
If you wish to return, refund, or exchange an item and have any further questions or clarifications, please do not hesitate to contact us using the following contact options:
Email : [email protected]
You will be kept up to date on the status of your return via email and telephone, provided all contact information has been supplied.
However, if you require further information, you can contact us via one of our preferred contact methods:
- Email : [email protected]
- Phone : +12232143430